Frequently Asked Questions

Most frequently asked questions by our Brand, Agency & Influencer Community are below

Influencers & KOLs

Please refer to the rate card here on the website or there is a rate

Please send an email to our support team hello@orienthq.com

Often brands likes to see a number of submissions before they accept any. You may want to lower the offer as higher rates discourages brands to approve your post.

You will get paid within the next 48 hours once your approved submission has been posted directly to your social media account

Orient accommodates numerous accounts, please go to social accounts and press the “+” button to add other accounts.

You should post within 48 hours, or a certain day directed by the brand

Most of the brands listed on Orient won’t send you the product, this is because brands are looking for genuine advocates who are willing to purchase the product and recommend it to their audience. However, there are still a number of boutique or premium brands that send out their products to influencers & KOLs.

Yes, only accept it if you feel comfortable.

Brands & Agencies

Please try our Influencer & KOL Budget Calculator

Brands will be using the Orient website to create new campaigns. However feel free to browse our live campaigns on our mobile app for inspection.

There is absolutely ZERO fees for brands! Complete risk free model. Only pay for the submissions you want.

There is no minimum spend, however most brands allocate on average $3,000-$10,000 per campaign and this gives the brand about 20 posts.

You can track the campaign performance with real-time analytics. Campaign Results on Orient’s webpage will also display the media value, ROI, collective reach, engagement and CPE. Infographics about the influencers will be shown, including engagement by location and age range.

When an influencer submits a post, click through to their social accounts and feed to assess their tone of voice, engagement and brand fit.

If you are having any issues please do not hesitate to reach out to us at hello@orienthq.com we’re always happy to help!